top of page

CLINIC POLICIES

COLD/FLU and COVID PANDEMIC CHANGES: 

1.We offer both in-person and virtual physiotherapy appointments at this time depending on your preference

2. If you are ill, or have any symptoms of cold/flu, we may ask that you move your appointment over to a virtual format to prevent the spread of cold/flu viruses. 

3. We DO NOT require you to wear a mask in the clinic. If you wish to wear a mask, we will have them available at the front desk. 

CANCELLATION POLICY: 

At this time, we are managing a long waitlist for appointments. A late cancellation or "no show" appointment may keep someone on our waitlist from receiving the care they need. Effective October 1, 2022, Physio Works Muskoka will require 48 hours notice to cancel an appointment. The FULL FEE of the missed appointment will be added to patient accounts when 48 hours notice is not provided. Unforeseen illness, inclement weather and personal emergencies will not result in a cancellation fee. Remember: in most cases, consistency of care can be achieved by shifting appointments to a virtual format (phone call or zoom) if it is appropriate for your care. We thank you in advance for your cooperation

PRIVACY POLICY: 

Please click here if you wish to read our Privacy Policy

bottom of page